Unlocked through 12/31
Improving Outcomes While Reducing Healthcare Costs
Population health management requires a new financial and clinical approachp> Personalization. We want it in our social media site recommendations. Talent development professionals tailor learning...
Member-Only Case Study
Cigna: Building Doctors' Leadership Capabilities
it is incorrect to assume that a good clinician automatically makes a good business and team leader. This case study focuses on how Cigna is bridging that gap.
Unlocked Through 12/31
Fluid Teams Could Mean Permeable Group Dynamics
The nature of shift work makes forming collaborative teams a challenge. The healthcare industry requires 24/7 coverage, simultaneously facing staffing shortages and the need to continuously improve...
Member-Only Webcast Recording
Physician Leadership Challenges
For healthcare organizations, a physician’s ability to quickly connect in a meaningful manner affects patient compliance, interprofessional teamwork effectiveness, and overall organizational safety and quality.
Unlocked Through 12/31
Primed for Change
Employees should learn to anticipate change, not retreat from it. During my first presentation on change 30 years ago, I said, "Change is a way of life; it's a competency. It's not about your...
Member-Only Template
Learning Barometer Exercise
Employees need to see how training helps them master new skills and continue learning on the job. Use the learning barometer so learners can recognize progress without making themselves complacent.
